The Carers Recognition Act 2004 (Carers Recognition Act)
The Carers Recognition Act came into operation in January 2005 and sets out the Western Australian Carers Charter. Carers can now complain to our office that an applicable organisation has failed to comply with the Carers Charter. This Charter is set out below.
Schedule 1 – The West Australian Carers Charter
- Carers must be treated with respect and dignity.
- The role of carers must be recognised by including carers in the assessment, planning, delivery and review of services that impact on them and the role of carers.
- The views and needs of carers must be taken into account along with the views, needs and best interests of people receiving care when decisions are made that impact on carers and the role of carers.
- Complaints made by carers in relation to services that impact on them and the role of carers must be given due attention and consideration.
For more information about the Carers Charter contact:
Office of Senior Interests and Volunteering
4th Floor, Mary Holman Centre
32 St Georges Terrace
Perth, WA 6000
Telephone: (08) 6217 8518
Submit a Complaint
Click here for information on submitting a complaint to our office.
